What is Service Link

 

The SLS “Service Link” (Service Link ) allows SLS school coordinators to log referrals to Behavioral Health Services.  These referrals are then stored in the application’s database and matched with data elements from the DataZone data warehouse. At quarterly intervals throughout the school year, SLS coordinators can export a standardized excel report from the Service Link application. This report is composed of de-identified data elements that are submitted to the Behavioral Health Services Department (BHSD), which in turn uses the data for monitoring and evaluation of SLS program outcomes. 

 

Service Link is a web application provided to SLS coordinators via the Santa Clara County Office of Education’s data management system. Service Link tracks student referrals to services and monitors if the students were successfully “linked” to a service(s). For coordinators whose districts have DataZone subscriptions, data visualization is available in the Early Warning dashboards. This allows for easy analysis of service and interventions provided to students. Service Link is integrated into the DataZone data warehouse platform, and is dependent on the DataZone platform for user authentication. This provides the necessary security measures to ensure that only key staff members have access to the student data. The application relieves the data entry burden for SLS Coordinators by pre-populating data fields for the necessary report. The application's integration with DataZone automates the match of students receiving services with all of the required student demographic and outcome variables from DZ and creates an export file required for SLS data evaluation purposes

 

The Service Link allows School Linked Service Coordinators to:

  • Streamline the data entry process (eliminates the need to manually enter student demographic data)

  • Input data formatted in a consistent way

  • Download/extract data in specified/standardized format and de-identified.

  • For DataZone subscribers, view referral data in DZ dashboards.